Zoekresultaten
Resultaat 1 - 20 (van 31)
Tiffani Bova The experience mindset
changing the way you think about growth
Engels | 262 pagina's | Portfolio/Penguin, [New York] | 2023
Gedrukt boek
David A. Yovanno The partnership economy
how modern businesses find new customers, grow revenue, and deliver exceptional experiences
Engels | 269 pagina's | Wiley, Hoboken, New Jersey | 2022
Gedrukt boek
Majid Iqbal Thinking in services
encoding and expressing strategy through design
Non-fictie
Engels | 239 pagina's | BIS Publishers, Amsterdam | 2018
Gedrukt boek
J. Margus Klaar How to have your cake and eat it too
an introduction to service design
Introductie in Service Design: het bedenken en ontwerpen van nieuwe diensten en nieuwe vormen van serviceverlening om de relatie tussen klant, merk, product of organisatie te verbeteren.
Non-fictie
Engels | 106 pagina's | BIS Publishers, Amsterdam | 2014
Gedrukt boek
Adrian Webster Tiny noticeable things
the secret weapon to making a difference in business
Engels | 253 pagina's | Wiley, Chichester | 2021
Gedrukt boek
Martin Kihn | Chris O'Hara Customer data platforms
use people data to transform the future of marketing engagement
Engels | 227 pagina's | Wiley, Hoboken, New Jersey | 2021
Gedrukt boek
Karen Mangia Listen UP!
how to tune in to customers and turn down the noise
Engels | 177 pagina's | Wiley, Hoboken, New Jersey | 2021
Gedrukt boek
Jessica L. Rogers The digital marketing landscape
creating a synergistic consumer experience
Engels | 85 pagina's | Business Expert Press, New York, NY | 2021
Gedrukt boek
Ilenia Vidili Journey to centricity
a customer-centric framework for the era of stakeholder capitalism
Engels | 272 pagina's | Ilenia Vidili, [United Kingdom] | 2021
Gedrukt boek
Anteneh Fantahunegn Sales staffs perception toward customer relationship management
Engels | 47 pagina's | LAP Lambert Academic Publishing, Beau Bassin, Mauritius | 2018
Gedrukt boek
Lara Penin Designing the invisible
an introduction to service design
Engels | 342 pagina's | Bloomsbury Visual Arts, London | 2018
Gedrukt boek
Steve Lucas Engage to win
a blueprint for success in the engagement economy
Engels | 200 pagina's | Greenleaf Book Group Press, Austin, Texas | 2018
Gedrukt boek
Dan Tyre | Todd Hockenberry Inbound organization
how to build and strengthen your company's future using inbound principles
Engels | 244 pagina's | John Wiley & Sons, Inc, Hoboken, New Jersey | 2018
Gedrukt boek
Steve Goulding | Richard Abley Relationship management in banking
principles and practice
Engels | 381 pagina's | KoganPage, London, New York, NY | 2018
Gedrukt boek
Kevin Lund Conversation marketing
how to be relevant and engage your customer by speaking human
Engels | 230 pagina's | Career Press, Newburyport, MA | 2018
Gedrukt boek
David V. Lorenzo The 60 second sale
the ultimate system for building lifelong client relationships in the blink of an eye
Engels | 233 pagina's | Wiley, Hoboken, New Jersey | 2018
Gedrukt boek
Jeff Gothelf | Josh Seiden Sense & respond
how successful organizations listen to customers and create new products continuously
Introduction: A two-way conversation with the market -- Continuous uncertainty: everything's changing, all the time -- Sense and respond: continuous learning -- Why companies resist: overcoming obstacles and objections -- You are in the software business -- Plan for change and uncertainty -- Organize for collaboration -- Continuous everything: do less, more often -- Create a culture of continuous learning
Engels | 253 pagina's | Harvard Business Review Press, Boston, Massachusetts | 2017
Gedrukt boek
Eddie Yoon Superconsumers
a simple, speedy, and sustainable path to superior growth
Part 1. An introduction to superconsumers. -- 1. Making your best customers better -- part 2. How they did it. 2. Simple, speedy strategies to win : Great Snacks -- 3. Breaking the rules to win : Easy Grocery -- 4. Using superconsumers to create new categories : American Girl -- part 3. How you can do it -- 5. Building relationships -- 6. Influencing other customers -- 7. Finding opportunities and aligning your organization -- 8. Building a culture
Engels | 225 pagina's | Harvard Business Review Press, Boston, Massachusetts | 2017
Gedrukt boek
David Bowie | Francis Buttle | Maureen Brookes | Anastasia Mariussen Hospitality marketing
Engels | 410 pagina's | Routledge, London | 2017
Gedrukt boek
Asmamaw Dessie The effect of customer relationship marketing on customer retention
Engels | LAP Lambert Academic Publishing, Beau Bassin, Mauritius | 2017
Gedrukt boek